Madison Michael
FOH Training & Education (Openings & Taskforce)
New Store Openings
Onboarding & Training
Leadership Development
Service Standards
Taskforce Operations
LMS Development
SOP Implementation
Beverage Education & Program Development
Wine
Sales Development
Sommelier Training
Human Resources & People Operations
Payroll & Benefits Administration
Labor Law & Regulatory Compliance
Performance Management
Employee Relations
Compensation & Leveling
Recruiting & Talent Acquisition
Visa Sponsorship Oversight
HRIS/ATS Administration
Leave Administration
Harassment Prevention Training
Employee Lifecycle Management
Restaurant Operations
Operational Fine Tuning
Administrative Organization
Inventory Control
Labor Management
Multi-Unit Operations
Financial Reporting
Cross-Functional Project Management
Bio:
Madison Michael is an operations and people leader whose career spans fine dining (Mourad, Osito), luxury hotels, wine, and emerging food technology ventures (Mission Barns). With more than a decade of experience opening and scaling restaurants and hospitality concepts globally, her work combines a deep understanding of guest experience with a people-centered approach to leadership, team development, and operational strategy.
She has opened more than 16 restaurant concepts globally and has managed large-scale recruitment, onboarding, payroll, benefits, compliance, and performance management initiatives for teams ranging from startup environments to departments of 200+ employees.
Alongside her operational leadership, Madison has cultivated a deep passion for wine and mentorship. As a Certified Sommelier through the Court of Master Sommeliers and mentor with the Bâtonnage Forum, she has focused on fostering growth and access within hospitality and wine communities. Her experience uniquely bridges fine dining, human resources, technology, and beverage leadership, bringing a people-centered approach to operational excellence and organizational growth.